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Managing a Listen Only Call

Before the Call:
Send out invitations to the conference call
- Send speakers the host password
- Send participants the participant password

Start the call:
1. If total call size exceeds normal conference, dial in 5-10 minutes earlier than scheduled
2. Change the conference room to listen only by selecting *8 from the conference menu
3. Inform participants that they can signal a question by pressing 2; they can also remove themselves from the queue by pressing 2.

Question and Answer:

Using a touch tone interface

1. Press *8 from conference menu
2. Press 1 to enter the question queue (note: if you want to clear the queue, press '2')
3. Press 1 to take next question
4. Press 2 to end the current question/mute the caller
5. Repeat until done, or out of time
6. Press * to return to broadcast mode.


Using the IDT Connect ConferenceManager

1. Check "Listen Only" box on main screen
2. Participants with questions will be highlighted
3. To select a participant with a question:
a. Left click on participant (anywhere on the row)
b. Click again to close their line
4. Repeat until done

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